Neato XV Signature Pro Review

by Garrick Dee
Updated December 3rd, 2018

With the XV Pro, Neato allows home owners to have an opportunity owning a robot vacuum that will clean their homes efficiently faster than most robots in the market because of its laser guided navigation.

At a price that will that will not break the bank.

The XV Signature Pro is Neato’s latest and their most powerful Robot vacuum to date.

Update: Neato has since updated its product lineup and released new products like the BotVac and newer Botvac D-series. These new models provide better cleaning performance and navigation.

CNet loved it saying that it is one of the smartest robots they’ve tested and the cleaning performance is better compared to the more expensive Roomba 790.

It has HEPA filtration (allergy sufferers this is for you) and it comes with two types of brushes – one for hard floor and another for carpet.

Take note that there’s no remote in the package but you can schedule it so it isn’t a big deal.

Just a heads up, extended warranties is offered for this product, there are two options – a 2-year and 1-year extended warranty, something to think about for extra peace of mind. This extended warranty is also available for the 790.

Related: What’s the difference between a Neato and an iRobot?

Pros

  • Cheaper than the iRobot
  • Comes with 2 brushes for carpet and hard floors
  • You can schedule this to clean your home autonomously
  • Picks up pet hair
  • You can use this to spot clean or clean more than one room
  • HEPA filtration
  • Let’s you know when it needs to be emptied
  • Upgradable firmware

Cons

  • Loud
  • Short run time
  • Long charge time
  • Does not have a remote
  • Does not hold too much dirt
  • Can’t clean edges well

What to expect from the Neato XV Signature Pro?

In the middle of the Signature Pro is an elevated box that houses the navigation system that uses a laser to map out the corners and avoid obstacles.

Unlike the iRobot that bumps into objects the Neato avoids them outright and if it bumps into something it won’t be as hard.

  • Use a magnetic strips as its containment system
  • Has allergen filtration
  • Manufacture claims it to have the strongest suction among robot vacuums
  • Scheduling is available (once a day, seven days a week)
  • Comes with two brushes for hard wood and carpet
  • Can pick up pet hair

Complete specs can be found here.

Navigation

Unlike the iRobot that goes in a random pattern, Neato has a more predictable pattern that starts by mapping out the perimeter, working the edges and then moves inward in a straight back and forth pattern until it finishes the room.

To give you a visual check out this video…

https://www.youtube.com/watch?v=YsQUOtAW0C0

It uses lasers to map out the size of the room and avoids obstacles not bump into them. When battery needs recharging, it’ll return to the charging station and goes back where it left off – a great feature that increases efficiency but unfortunately not all manufacturers have.

Also firmware upgrades are available through a USB port.

Consumers have reported better corner and edge cleaning with the 3.2 firmware upgrade.  It might take some time to clean an entire room compared to an iRobot.

As with all robot vacuums, leave AT LEAST 3-feet of open space around the charging station to avoid issues with docking.

Will it clean stairs?

No.

Scheduled cleaning

You can schedule this robot to clean your home autonomously once a day up to 7 times a week. Rescheduling is also available just in case there is a need to.

Charging time

Neato doesn’t specify how long it needs to be charge.

Some consumers say that you’ll need to charge this overnight. But typically with robots it’s best to keep it plugged in.

Filter clean up

Because it traps fine allergens, HEPA filters need to be replaced once every 2-3 months.

The filters in the Signature Series Pro can be washed in running water, some use compressed air or a hand vac to clean. I’d discourage using compressed air because damages the make-up of the filter that traps allergens.

After every cleaning cycle, empty dirt bin so it doesn’t bog down. It does let you know if it needs to be emptied.

Run time

No official number s from Neato but consumers has given some feedback on this. Some ran as little as 20 minutes and the longest would be around 2 hours on a single charge.

Customer service and warranty

While there was a complaint about not refunding after a 30-day window (for Amazon buyers), consumers were on the most part happy with the after sales service, Neato will send you a replacement robot if it is found to be a defective unit, just make sure to keep all the documents in place.

Bare floor cleaning

All Neato Robots primarily use suction that’s augmented by a motorized brush to pick up dust, dander, pet hair and even cereal off bare floor.

While it doesn’t have any corner brush like the iRobot that makes edge cleaning a little suspect but its shape makes it better suited to reach corners better though dirt pick up here is lacking as well.

Here’s a demo on hard wood…

https://www.youtube.com/watch?v=Wpc3X370wGo

Some owners mentioned that it picked a greater deal of dirt compared to a Roomba 560 (granted it was an older model).

Carpet cleaning

With its good suction power and beater bar will work great on low to medium pile carpet but will have difficulty on thick carpets.

A lot of people were satisfied with its performance on this surface because of the combination of good suction power and the motorized brush.

Again it won’t clean edges or corners very well.

Rugs

It doesn’t have a problem transitioning from hard floor to rugs but it might not pick up dirt on the corners of rugs, especially thick ones.

Here’s a demo on how it transition from tiled floor to a thick (in my opinion) rug…

https://www.youtube.com/watch?v=6SBzDF4Uzqo

Pet hair removal

Does well in cleaning pet hair both on hard floor and carpet because it has a motorized brush but remember to regularly clean it when there is build up in order to maintain performance over the long haul.

See it in Action

How it cleans the edges and corners…

https://www.youtube.com/watch?v=6B6M4m6PrD8

A quick look at the features…

https://www.youtube.com/watch?v=84A-Ja5J-NE

Product Specifications

Battery typeNiMH (nickel metal hydride)
Charger typeCharging Station
Charge time2 hours
Run Time 30-60 minutes
(based on reviews)
Net weight (with battery)8.6 pounds
Shipping weight15 pounds
Dimensions12.5" × 13" × 4"
Multi Room
Yes
Self docking
Yes
Remote control
No
Hepa filtration
Yes
Cliff detection
Yes
Self adjusting
Yes
Side brush
Yes
Full bin indicator
Yes
Stair Cleaning
No
Cleaning sessions per week 7
Extra Filter
No
Containment It uses a magnetic strip instead of a virtual wall.
Brush cleaning toolsN/A
Accessories includedCharging base

Charging cable

6-foot magnetic strip

2 Pet & Allergy Filters

2 Brushes

Quick start guide

User manual
Voltage110/220-volts
Manufactured inChina
Warranty1 year on robot
6 months on the battery

Customer Reviews

This product was just released early this year so there aren’t a lot of reviews available and currently there are over 40 reviews. Most were happy with their purchased and interestingly enough a lot of those buyers also owned an iRobot (though an older model), and they preferred this over the former because it had good suction power and it ran a more predictable pattern plus it doesn’t bump into furniture as much.

There were only a few pet owners who reviewed this product but all were happy with how this removed pet hair on hard floor and carpet.

Complaints here mostly focused on two things – short battery life and the tendency of it to get stuck.

The first issue was mostly due to lemon units from the manufacturer so again as I’ve said in my reviews before, upon receiving it always put it to its paces – you have a 30-day window wherein you can send this unit back for a refund.

Second issue was because of the position of the laser with sits roughly around 3-4 inches above the ground, it cannot see what’s on top or what’s below it so if there is something in front of the robot that’s under 3 inches, it won’t “see” it and either will move around or get stuck trying to move around.

Overhanging fabric could also cause issues so it’ll be better to fold them up out of the way.

Where can I buy this?

You can buy this from Amazon but it won’t be brand new. It will cost you more than $600 since you won’t be buying direct from Amazon.

A better option in my opinion would be buying any of the Neato BotVac series robots that have the latest navigation and battery technology that will clean and run longer.

Conclusion

For busy home owners who would like some help and have some extra cash to spend for this type of technology, this would be a great alternative to the more expensive iRobot 790 because it is a few hundred dollars cheaper and it has better suction.

It doesn’t have a remove or side brush but since you can do it direct on the robot itself, this shouldn’t be a big deal.

The absence of the side brush hurts its performance on edges and corners though and because it has more powerful suction – run time suffers, expect around an hour of run time or less on a single charge.

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5 thoughts on “Neato XV Signature Pro Review”

  1. I purchased the Neato XV Signature Pro and I need a users guide SOON. How do I get this? It is odd that one was not included in the package.

  2. We received a Neato as a gift with a broken wheel. We had no paperwork, but Neato Robotics was great, sending us a new unit via FedEx allowing us to return the broken one without shipping charges. The batteries in the new unit were defective, didn’t last over seven minutes. Neato immediately sent a new battery which consistently runs for over an hour.
    Our Neato never gets stuck on anything. If it gets trapped, it’s stops turns ands gets itself out. When it’s ran over the metal track of our sliding glass door I thought it would be caught, but it lifted itself up, turned around and scooted out. It corners beautifully around the legs of our furniture, snuggles up to our walls and doesn’t bump into our white baseboard or wood furniture.
    Who cares if it’s noisy, it runs while we’re at work. Who needs a remote to make it change direction, it has GPS and it’s not random pattern, it knows where it’s going. Again, I’m not home watching it, it’s cleaning while I’m gone. All in all I’d say it’s a winner. I’m buying another one for the upstairs!

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