Comments on: Jisiwei I3 Smart Robotic Vacuum Review: A Robot Cleaner with a Camera!

By: John

John — Sun, 08 Apr 2018 07:26:08 +0000

I have jisiwei i3. For 6months now
When i’m faraway from home
It connect to the app twice or 3time
Then it does not responding to App

Then i tell my frind to connect to it from home
When he does – then it work for 2,3 time
Then it will not respond to app
I tried it on Iphone and samsung

Last time when i came home after month tryinh to connect but it woulf fail
But when i come home , it connected it seld when i try

By: Daniel

Daniel — Tue, 22 Aug 2017 18:08:39 +0000

Hello Garrick,

I just have one question on something I don’t think you touched on. Forgive me if I just missed it. Is there any type of virtual wall accessories that can be used with this robot. I’ve searched the web and have come up with nothing. I tried my Roomba wall since the sensor looks the same but it doesn’t work. If there is any accessory which will work for this please let me know. I’ll keep searching and if I find one I’ll let you know as well.

Thank You,
Daniel

By: Linda

Linda — Sat, 24 Jun 2017 19:09:20 +0000

Hello again,

I wanted to write back right away and let you know that after playing around with the app I figured out how to change it to my home wifi and now it works. Now I just have to wait for it to charge so I can see how well it cleans.

Thanks again for your review!

Linda

By: Linda

Linda — Sat, 24 Jun 2017 18:55:53 +0000

Garrick,

Thanks for your review. I ordered this vacuum from Amazon. I just got it today so I’m waiting for it to charge so I can use it. I really struggled getting it connected to wifi, I followed your instructions and finally connected by signing in to the robot’s wifi. However, when I change back to my wifi I’m still not connected. I’m not very “techie”, can I assume that I can’t use the app unless I am using the robot’s wifi?

If you or anyone has an answer for me I would greatly appreciate it.

Thanks,
Linda

By: Diogo

Diogo — Thu, 20 Apr 2017 14:57:33 +0000

Hello Garrick.
Thanks to your great review, I’ve purchased this vacuum, but it lacks information, such as How can i use the vacuum on other types of cleaning?? I can only use it on spot cleaning, and auto cleaning…

Can you help me, please?

By: Nuno

Nuno — Sat, 08 Apr 2017 14:34:40 +0000

Hello!
Only to congratulate you for this site and your reviews and to say that I have read almost all your reviews about vacuums robot and decided to purchase this one on Gearbest at a fantastic price. The only problem i see about it is the lack of substitution parts and accessory in case of need.

Thanks
Nuno

By: Garrick Dee

Garrick Dee — Fri, 02 Dec 2016 00:43:00 +0000

In reply to Ferris.

Hi Ferris,

I’ll try to contact GearBest and see what they can do for you. You may get an email from them.

By: Ferris

Ferris — Thu, 01 Dec 2016 20:50:29 +0000

Hello Garrick,
Great website, I wish I could experience the same thing with this robot.
I received the I3 vacuum a few weeks ago from GearBest.
When I press the AutoClean button to start (after a full charge), it does not move and the vacuum has an extremely loud sound. I contacted GearBest and they will not replace the unit unless I pay a substantial amount of money to get a new unit. This is after only a few days – it was past the 3-day DOA guarantee. Not at all reasonable in my opinion.

Anyways, it appears the vacuum is missing parts. i.e. the little motors inside that turn the wheels were sitting outside of the housing where they should be in order to turn the wheels. That explains why it won’t move.

GB support is providing me with no help to try and get this thing fixed.
Do you have someone that I can contact from Jisiwei or a supplier hopefully in North America that could help me with this issue.

Thanks!